Help Desk

If you are unable to see the LIVE stream please check the browser you are using.

We support the following browsers…


  • Microsoft Edge (Windows)
  • Firefox (Windows, macOS, Linux)
  • Chrome (Windows, macOS, Linux)
  • Safari (macOS)


  • Safari
  • Chrome
  • Android

Other browsers, including IE11, are known to work but may raise errors based on lack of web standards support and are thus un-supported.

If you continue to have problems, please contact us by using the chat icon in the bottom right hand corner of your browser window and one of the event elves will be waiting to help.